Data Analysis, Interpretation, and Presentation
Slide Deck | Lecture Podcast | Supplemental Lecture Notes
Additional Readings
Ethnographic Methods by Jason Burke and Andrea Kirk
Development Methods: User Needs Assessment & Task Analysis by Sasha Giacoppo.
Tools & Methods: Task Analysis from Usability.Net
Hierarchical Task Analysis by Peter Hornsby
Task Analysis from Namahn.com
An Introduction to Personas and How to Create Them by Tina Calabria
Development Methods: User Needs Assessment & Task Analysis by Sasha Giacoppo.
Tools & Methods: Task Analysis from Usability.Net
Hierarchical Task Analysis by Peter Hornsby
Task Analysis from Namahn.com
An Introduction to Personas and How to Create Them by Tina Calabria